FAQ – Frequently asked questions

Find all answers about the platform, studio, agency, and your account.

How do I publish a story on the platform?

Create your account, open your author space, then write and publish your story in a few steps. You can edit it at any time.

Can I read stories for free?

Yes. Reading published stories is free. Some premium content may be introduced later with clear indication.

What services does the Editorial Studio offer?

The Studio provides manuscript diagnosis, writing coaching, rewriting, editorial correction, and publication preparation.

How do I submit a manuscript to the Agency?

Use the contact form and select the author-related category. Our team will get back to you after reviewing your submission.

How can I reset my password?

From the login page, click “Forgot password?” and follow the instructions sent to your email.

Are Studio services paid?

Yes, Studio services and some Agency support services are paid. Pricing terms are shared before any engagement.

What should I do if a page does not load correctly?

Refresh the page, clear your browser cache, or try another browser. If the issue persists, contact support through the Contact page.

Is the website optimized for mobile?

Yes, the platform is responsive and works on mobile, tablet, and desktop with an adapted experience.

Can I edit a story after publishing?

Yes, you can update content, metadata, and cover from your author area.

How long does it take to receive a response?

For general requests, the average response time is 24 to 48 business hours. Editorial requests may require a bit longer.

Still need help?

Our team is available to support you.